The pair of digital hearing aids has changed my life. I’ve been mostly deaf in my left ear since I was in first grade in 1958 and about 30% deaf in my right ear thanks to the measles. The old analog hearing aids did not work for me, but the new digital ones do. It’s amazing to stand on my desk at night and hear crickets for the first time, to hear wind rushing through the trees and to join in on conversations without the saying “pardon me.” non stop. If Rob says you need two hearing aids, belive him. The hearing aids aren’t perfect and there are situations where they don’t help all that much, but the benefits far outweigh the few problem areas. Get them and wear them all the time to reprogram your brain. The excellent customer service is just icing on the cake.