It took a while for me to accept my hearing loss. My wife worked with Bob a few years ago for her hearing aids and she begged me to see him. I went for 3 independent tests. His results were pretty much the same, but the difference was how much attention he gave me to make me feel comfortable with my decision, as to not only my choices, but how much he wanted me to feel how easy he made it for this new stage of my life. He’s a great listener. Lol